Warranty
Workman Ship Warranty
FIVE YEAR WORKMANSHIP WARRANTY
Red Stone Contracting Inc. warrants the workmanship work completed by Red Stone Contracting for a period of 5 years from the date of the certificate of occupancy, the above work that it will remain free from all defects in workmanship and material, and that it will comply with all the specific requirements of the Specifications and other Contract Documents governing the work. It is understood and agreed that in the event of defects and the necessity of making repairs, the Owner will immediately notify the above contractor in writing of its conditions and shall give the contractor reasonable time in
which to make said repairs.
Warranty Limitations
If any person, firm, or corporation other than the above listed contractor has, since the completion of the above work, performed or attempted to perform any repairs to the property then this warranty could become null and void. This warranty does not cover any repairs made by anyone other than the above contractor or one of its authorized representatives. The contractor shall not be under any responsibility or liability whatsoever to make repairs occasioned by injury to said property caused wholly or in part by windstorm, tornado, lightning, hail or other casualty, or by reasons of negligence by any party not directly associated with the contractor. Additional specific conditions of this warranty (if any) are listed on additional sheets.
Manufacturer’s Warranty
STANDARD ONE YEAR MANUFACTURER WARRANTY:
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is
subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
WARRANTY LIMITATIONS
This warranty does not include:
• Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use
• Any condition resulting from incorrect or inadequate maintenance or care
• Damage resulting from misuse, abuse, negligence, accidents or shipping damage
• Dissatisfaction due to buyer’s remorse
• Normal wear and tear
• Damages incurred during transportation
• Damages incurred during assembly or maintenance
• Any used, previously displayed items
CLAIM PROCEDURES:
• Claims for defective merchandise must be made within ONE year from invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received
• Any claim for defective merchandise returns must be packed in original packaging
• We reserve the right to specify that items be returned to the original warehouse for inspection or be inspected by our representative in the field
• Pictures are required to claim defective merchandise, along with a copy of the original invoice
• If the claim is justified, the item(s) or part(s) will be repaired or replaced, or a credit will be issued. It is our policy to replace parts whenever possible This warranty gives you specific legal rights
